Personal information is any information about an “identifiable individual” that can be used to distinguish, identify or contact a specific individual. Business contact information such as information on your business card and certain publicly available information, such as names, addresses and telephone numbers as published in telephone directories are not considered personal information under federal legislation (PIPEDA). Information about corporations is not considered personal information. Where an individual provides his or her home address to ACFR as their business contact information, the ACFR considers it to be business contact information, and is therefore not subject to protection as personal information.

If you request information, products or services from ACFR, we will collect name and contact details including address(es), mailing preference, telephone and fax numbers, email address, and language preference.

We collect no personal information about you unless you choose to provide that information to us. We do not use techniques that collect personal information about anyone without their knowledge. We only collect personal information about individuals when they specifically and knowingly provide it to us, for example when they apply for membership, register for a program or complete a registration form.

ACFR also provides individuals with an opportunity to specify certain preferences in service delivery; if an individual chooses to provide such information, ACFR will collect and maintain language preference in order to send individuals the information they need in the language they prefer, as well as other special needs requested for a specific event (i.e., meal preference).

A visitor to the ACFR website is not required to reveal any individually identifiable information, nor is such information collected passively by electronic means. Personal information is only collected when an individual voluntarily submits his or her information such as in an online membership application form, meeting registration form or an online survey. The personal information collected in this manner is subject in full to the Privacy Policy contained in this document.

If you do nothing during your visit but browse through the website, read pages, or download information, we will neither gather nor store any personal information about you. Our web server collects statistical data about visitor information used only in aggregate. This tracking system does not record personal information about individuals or link this information to any personal data collected.

ACFR commits to you that individual information will be used to establish and maintain responsible relationships with you, to provide you with products, services and support, and to respond to member needs. Your personal information will be used to provide you with the specific transaction that you applied for, or services requested in the application you submitted.

One of the ACFR’s primary objectives is disseminating information to its members and customers. The achievement of the ACFR’s objectives involves, among other things, providing you with information about products and services that are of interest to association professionals and members.

The information you provide to ACFR – such as your name, address, etc. – allows ACFR to inform you about events and activities and to notify you of issues, events or special offers which may be of interest to you. By becoming a member or by requesting information or registering for events offered by ACFR, you are giving ACFR permission to contact you by way of the information you provide.

ACFR may share aggregate information about its members and customers – not individual data – with sponsors, potential sponsors and other parties to help them better understand ACFR members and their interests. Such aggregate information is used to give ACFR demographic data about its members in order to improve the organization and the programs and services we provide.

ACFR endeavours to maintain appropriate safeguards and adequate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any unauthorized access, disclosure, copying, use, or modification of personal information. Safeguards include securing physical documents and technological measures by way of secure access and encryption. ACFR employees are authorized to access personal information based only on their need to deal with the information for the reason(s) for which it was obtained. Safeguards are in place to ensure that the information is not disclosed or shared more widely than is necessary to achieve the purpose for which it was gathered. We also take measures to ensure the integrity of this information is maintained and to prevent its being lost or destroyed.

If you have any questions or concerns about this Privacy Policy or about ACFR’s information handling practices, please contact us at: assistance@acfr.ca